Our Terms and Conditions

1. Please ensure the products on the quotation is exactly specified to your requirements. This included the quantities.
2. Deposit when AluCape does the installation: A 75% deposit is required before we commence with manufacturing or ordering of material. 15% on delivery and 10% on completion of installation.
3. Deposit when AluCape is only responsible for supplying: 75% deposit before we commence with manufacturing or ordering of material. Balance of 25% on delivery.
4. A quotation will be valid for 21 days from the date on the quote
5. Any painting, tiling, carpet work and or plaster work are excluded unless specifically quoted for.
6. Removal of old windows, doors and gates are excluded unless specifically quoted for.
7. Installation of new products are excluded unless specifically quoted for.
8. Waterproofing of the structure by way of Membranes are excluded unless specifically quoted for.
9. Generators, scaffolding and placement of scaffolding will be billed separately if AluCape does the installation.
10. We have a lead time of between 14 to 21 working days from the date you accept the quote and pay the deposit. Lead times are subject to availability of the material.
11. Glazing are strictly in accordance with the minimum requirements from SAGGA and NBR
12. We allow for a wind loading of 1000PA
13. Consequential damage are expressly excluded
14. All goods remain the property of AluCape until fully paid for, whether in storage or installed.